We are here to provide you with the support and resources you need to thrive in your community. Whether you are looking for information on local events, assistance with finding housing or employment, or other general services, we are here for you. Our dedicated team is committed to supporting you to achieve your goals and live your best life. We believe in 'choice and control' and we are here for you!
At YUSS you will have a dedicated Plan Manager who will look after you to ensure that you have a regular contact person.
Your YUSS Plan Manager will:
Your YUSS Plan Manager will also assist you with checking service agreements and monitoring your budgets.
You will receive a copy of your Plan Managed Statement on a monthly basis.
At YUSS you will have a dedicated Support Coordinator who will work with you to implement your NDIS Plan.
Your YUSS Support Coordinator will:
Your YUSS Support Coordinator will also work with you to prepare for your review meetings with the NDIS.
If you have any questions about your services or your NDIS Plan, your Support Coordinator is here to help!
PLAN MANAGEMENT
If you can not find an answer to your question below, please email us: admin@yuss.au
No you don't. Plan Management is just one way that your plan can be managed.
The budgets in your NDIS Plan can be managed in 3 different ways or you can choose to have a combination of these:
There are no out of pocket costs when you choose to use a Plan Manager. There is a special budget added to your NDIS Plan to cover the plan management fees - this budget is under the Capacity Building section and it is called Improved Life Choices.
The NDIS will allocated to line items to a Plan Manager:
Yes, you should. It is a requirement of the Plan Managers NDIS Registration that they provide you with a monthly statement at a minimum. You should also be able to ask for an updated statement at any time.
Yes, you can change Plan Management providers at any time. You should have a service agreement with the Plan Management provider, you will need to check that to see what notice period you need to provide. You can also request that they end services sooner, which they may be able to accommodate (this may depend on the status of the current invoices in their system). They must release the funds at the end of the notice period at the very latest - if they don't, you should notify your NDIS Contact as soon as possible.
Your Plan Manager should be in contact with you to advise you if you are going to run out of funds before the plan is due to expire. If you have any concerns about your budgets, you should call your Plan Manager to discuss your options.
This is not recommended but the choice is up to you. The only providers that need a full copy of your plan, is your Plan Manager and your Support Coordinator - all other providers only need to know what your goals are.
This is not a mandatory requirement, but a good Plan Management provider will ask for copies so that they can assist you better with managing your budgets and making sure that you aren't going to overspend and run out of funds before the plan expires.
SUPPORT COORDINATION
If you can not find an answer to your question below, please email us: admin@yuss.au
There is a special budget in your plan for Support Coordination. You will find this budget under the Capacity Building section of the plan and it is called Support Coordination.
Once the Support Coordinator has done work for you, they will generate an invoice and send it the appropriate place for payment - this will depend on how the Support Coordination budget is managed in the plan (NDIA, Plan or Self Managed).
Yes, you can change Support Coordination providers at any time. You should have a service agreement with the Support Coordination provider, you will need to check that to see what notice period you need to provide. You can also request that they end services sooner, which they may be able to accommodate (this may depend on what work they are i the middle of and when they release the invoices in their system). They must release the funds at the end of the notice period at the very latest - if they don't, you should notify your NDIS Contact as soon as possible.
Your Unique Support Services (YUSS)
Magnolia Drive, Brookwater Queensland 4300, Australia
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NDIS Registered Provider #4050118510
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